Refunds & Returns

Returns

 

Returns are not accepted unless the commission/ merchandise has been damaged prior to the client receiving it. The client must get in touch within 24 hours of receiving the commission/ merchandise. The cost of returning any damaged commission/s or merchandise is the responsibility of the client. 
 

Refunds 

 

If payment is made but the commission/s have not yet been started you are entitled to a full refund and all photographs and personal details will be deleted. 

If the commission has been started but not finished only 50% of the payment will be refunded and all photographs and personal details will be deleted.